Internet Sales Policy

Coates recognizes that the internet is an important source of information and a growing channel for selling many products. However, we strongly believe that pool heaters are not appropriate products to sell over the internet.

The installation of an electric pool heater is generally regulated by multiple sets of laws, codes and guidelines, at the federal, state and local levels. Further, the failure to properly install an electric pool heater can raise personal safety and performance concerns.

For this reason we do not authorize online retail sales of any of our pool heaters. An online purchase may affect your warranty.

This policy is necessary to ensure that Coates Heater brand equipment is installed properly, in compliance with applicable laws, rules, codes, and in a manner that addresses safety concerns and the proper performance of Coates equipment.

Your local pool dealer is the best resource for your pool and spa needs, including any warrantable defects in our products.